FAQ
Frequently asked questions
Answers to common questions about Tuyba Umrah packages, dates and quotes. If your question is not here, a Tuyba specialist can help.
Does the package include the flight?
Yes. The Umrah packages include the flight, with a connection in Istanbul.
How do I travel between Makkah and Madinah?
You travel between Makkah and Madinah by train.
Which holy city do I visit first?
Each package has a fixed route. Madinah-first packages start in Madinah and end in Makkah; Makkah-first packages start in Makkah and end in Madinah. The two alternate through 2027, so choose the package whose dates suit you.
How is the price of a package confirmed?
Prices are confirmed by a Tuyba specialist with your quote. Where a package shows a starting price, it is a starting price per person, not the final price.
What if no date suits me?
Speak to a specialist. Dates are arranged with your specialist.
How often are there departures from New York in 2027?
About every 22 days, from 1 January to 20 December, with no departures between 10 April and 4 June. The two departures at the end of the season, on 8 and 23 March, are 15 days apart.
How often does the 2027 programme depart?
About every 22 days, from 1 January to 20 December, with no departures between 10 April and 4 June. The two departures at the end of the season, on 8 and 23 March, are 15 days apart.
Which programme lengths are available?
7, 9, 12, 15 and 21 nights. The 8 March departure offers 7, 9, 12 and 14 nights; the 23 March departure offers 7, 9, 12, 15 and 18 nights. Ask a specialist about the 14- and 18-night options.
Can I pay online?
No. Tuyba has no online payment. A specialist confirms your trip with you first.
Which airports serve New York City?
John F. Kennedy International (JFK) and LaGuardia (LGA) in Queens, and Newark Liberty International (EWR) in New Jersey. Your departure airport and flight times are confirmed when your tickets are issued.
Where does the flight from New York connect?
In Istanbul. From there, Madinah-first packages fly on to Madinah and Makkah-first packages fly on to Jeddah.
I live elsewhere in New York State. Can I travel with a New York package?
The 2027 packages depart from New York City, so you join the departure there. Tell your specialist where you are travelling from when you request a quote.
I live in Illinois. Where do I join a Tuyba departure?
Tuyba's confirmed 2027 departures leave from New York City. Tell your specialist that you are travelling from Illinois when you request a quote, and they will explain the options.
When can I perform Umrah?
Umrah can be performed at any time of the year, unlike Hajj. Dates, hotels and flights are confirmed by your Tuyba specialist before anything is reserved.
I live in Texas. Where do I join a Tuyba departure?
Tuyba's confirmed 2027 departures leave from New York City. Tell your specialist that you are travelling from Texas when you request a quote, and they will explain the options.
When can I perform Umrah?
Umrah can be performed at any time of the year, unlike Hajj. Dates, hotels and flights are confirmed by your Tuyba specialist before anything is reserved.
I live in California. Where do I join a Tuyba departure?
Tuyba's confirmed 2027 departures leave from New York City. Tell your specialist that you are travelling from California when you request a quote, and they will explain the options.
When can I perform Umrah?
Umrah can be performed at any time of the year, unlike Hajj. Dates, hotels and flights are confirmed by your Tuyba specialist before anything is reserved.
I live in Michigan. Where do I join a Tuyba departure?
Tuyba's confirmed 2027 departures leave from New York City. Tell your specialist that you are travelling from Michigan when you request a quote, and they will explain the options.
When can I perform Umrah?
Umrah can be performed at any time of the year, unlike Hajj. Dates, hotels and flights are confirmed by your Tuyba specialist before anything is reserved.
Which airports serve Chicago?
The main airports are O'Hare (ORD) on the north-west side and Midway (MDW) on the south-west side. Your departure airport and flight times are confirmed when your tickets are issued.
Does Tuyba depart from Chicago?
Tuyba's confirmed 2027 departures leave from New York City. Departures from Chicago on this site are placeholder samples. Ask a specialist what is available from Chicago.
Which airports serve Houston?
The main airports are George Bush Intercontinental (IAH) in the north and William P. Hobby (HOU) in the south-east. Your departure airport and flight times are confirmed when your tickets are issued.
Does Tuyba depart from Houston?
Tuyba's confirmed 2027 departures leave from New York City. Departures from Houston on this site are placeholder samples. Ask a specialist what is available from Houston.
Which airports serve Dallas?
The main airports are Dallas/Fort Worth International (DFW) between Dallas and Fort Worth, and Dallas Love Field (DAL) close to downtown. Your departure airport and flight times are confirmed when your tickets are issued.
Does Tuyba depart from Dallas?
Tuyba's confirmed 2027 departures leave from New York City. Departures from Dallas on this site are placeholder samples. Ask a specialist what is available from Dallas.
Which airports serve Los Angeles?
The main airport is Los Angeles International (LAX) on the coast. Your departure airport and flight times are confirmed when your tickets are issued.
Does Tuyba depart from Los Angeles?
Tuyba's confirmed 2027 departures leave from New York City. Departures from Los Angeles on this site are placeholder samples. Ask a specialist what is available from Los Angeles.
Which airports serve Detroit?
The main airport is Detroit Metropolitan Wayne County Airport (DTW) in Romulus, south-west of the city. Your departure airport and flight times are confirmed when your tickets are issued.
Does Tuyba depart from Detroit?
Tuyba's confirmed 2027 departures leave from New York City. Departures from Detroit on this site are placeholder samples. Ask a specialist what is available from Detroit.
Still have a question?
Our specialists can help